Effective Date: January 1, 2025
4Drive Jamaica operates as a booking platform connecting travelers with local vehicle providers in Jamaica. This policy explains how we handle information collected through our website and booking process.
When you submit a booking inquiry through our contact form or widget, we collect your name, email address, phone number, travel dates, and vehicle preferences. This data enables us to forward your request to our partner providers and facilitate communication. We also collect technical information like IP addresses and browser type through standard web server logs.
Our site uses cookies to improve functionality and analyze traffic patterns. Google Analytics tracks visitor behavior in aggregate form - page views, session duration, geographic location. You can disable cookies in your browser settings, though some features may not function properly. The booking widget embedded on our site is operated by a third-party provider and subject to their own cookie policies.
Information you provide goes directly to vehicle providers on our network so they can prepare quotes and vouchers. We store inquiry records for customer service purposes and operational improvement. Your email may receive booking confirmations and pre-arrival tips related to driving in Jamaica - road conditions on the A1 coastal route, fuel station locations like Petcom or Total, left-hand traffic reminders. We do not sell or rent personal data to outside parties.
The booking widget on our site connects to external reservation systems managed by technology partners. When you interact with that widget, data flows through their infrastructure under separate privacy terms. Payment processing for any booking advance happens through partner provider systems, not our servers. Email communication uses standard hosting providers subject to their security protocols.
We implement reasonable safeguards - encrypted connections (SSL), access controls, regular backups - to protect information from unauthorized access. Booking inquiries are retained for two years to support customer service and dispute resolution. After that period, records are purged unless legal obligations require longer retention.
You may request access to, correction of, or deletion of personal information we hold by contacting us at rent@4drivejamaica.com or calling +1 876 952 4417. Response time is typically five business days. Note that vehicle providers hold separate records under their own policies once a booking is confirmed.
We may revise this policy periodically. Material changes will be posted on this page with an updated effective date. Continued use of the site after modifications constitutes acceptance of the revised terms.
Contact:
4Drive Jamaica
Gloucester Avenue, Montego Bay, Jamaica
Email: rent@4drivejamaica.com
Phone: +1 876 952 4417
Hours: Mon-Sun: 8:00 AM - 6:00 PM (EST)